General
Shuttle service (Paid)
Air conditioning
Wake-up service
Tile/Marble floor
Soundproof rooms
Family rooms
Ironing facilities
Airport shuttle (Paid)
Non-smoking rooms
Smoke-free property
Heating
Hardwood or parquet floors
Soundproof
Car rental
Elevator
Airport pickup (Paid)
Airport drop-off (Paid)
Iron
Room service
Designated smoking area
Private entrance
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Bathtub or shower
Slippers
Bathtub
Bathrobe
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
24-hour security
Safe
Security alarm
Key card access
Safety features
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Front Desk Services
Invoice provided
Baggage storage
Tour desk
24-hour front desk
Concierge
Private check-in/out
Express check-in/out
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Food & Drink
Breakfast in the room
Restaurant
Tea/Coffee maker
Kid-friendly buffet
Minibar
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Media & Technology
Flat-screen TV
Satellite channels
TV
Telephone
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Bedroom
Linens
Wardrobe or closet
Living Area
Sitting area
Desk
Room amenities
Clothes rack
Socket near the bed
Physical distancing
Physical distancing rules followed
Accessibility
Upper floors accessible by elevator
Business Facilities
Fax/Photocopying
Entertainment & Family Services
Child safety socket covers